Terms of Service

Last updated: March 26, 2026

These Terms of Service (“Terms”) govern your use of the GrantGuard platform and services (“Service”) provided by GrantGuard (“we,” “our,” or “us”). By using our Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Service Description

GrantGuard is a software-as-a-service (SaaS) platform that provides AI-powered grant compliance monitoring, document analysis, budget tracking, and deadline management for municipalities, nonprofits, and other grant-receiving organizations.

2. Account Registration

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized use of your account.

3. Subscription and Payment

  • The Service is offered on a subscription basis with monthly or annual payment options.
  • Pricing is based on the number of grants managed and total grant dollar amount under management.
  • All fees are billed in advance for the subscription period.
  • We may change pricing with 30 days' written notice prior to your next billing cycle.

3a. Subscription Terms

Subscriptions automatically renew at the end of each billing cycle (monthly or annual) unless cancelled before the renewal date. By subscribing, you authorize us to charge the applicable fee to your payment method on a recurring basis. You may switch between monthly and annual billing from your account settings; changes take effect at the start of the next billing cycle.

3b. Payment Terms

All payments are processed securely through Stripe. We do not store your full credit card number on our servers. If a payment fails, Stripe will automatically retry the charge according to its retry schedule. If payment cannot be collected after repeated attempts, your account may be suspended until the outstanding balance is resolved. You can update your payment method at any time through the Stripe Customer Portal in your account settings.

3c. Free Trials

We may offer free trial periods for new users at our discretion. At the end of a free trial, your subscription will automatically convert to a paid plan unless you cancel before the trial expires. We will notify you before any charges are applied.

4. Cancellation

You may cancel your subscription at any time from the Settings page in the app or by contacting support@grantguard.ai. Upon cancellation:

  • You will retain access to the Service through the end of your current billing period.
  • No pro-rata refunds will be issued for unused time remaining in your billing period.
  • Annual plan holders are not entitled to refunds for remaining months after cancellation.
  • You may request export of all your data prior to account closure.
  • Your data will be retained for 30 days after cancellation, after which it will be permanently deleted unless you request earlier deletion.

For full details, see our Cancellation & Refund Policy.

5. Your Data — You Own It

You retain full ownership of all data you upload to or create within the Service. This includes grant documents, compliance records, budget data, and any other content you provide.

We acknowledge that grant documents uploaded to the platform are generally public government records. Our storage and processing of these documents does not create any proprietary claim by us over their contents.

You grant us a limited license to process your data solely for the purpose of providing the Service to you. We will not use your data for any other purpose.

6. Our Responsibilities

  • We will make commercially reasonable efforts to maintain Service availability with a target uptime of 99.5%.
  • We will implement and maintain industry-standard security measures to protect your data.
  • We will provide reasonable customer support during business hours.
  • Scheduled maintenance will be performed during off-peak hours with advance notice when possible.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its underlying systems
  • Interfere with or disrupt the Service or servers connected to it
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share account credentials with unauthorized individuals
  • Upload malicious content or content that infringes on third-party rights

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

GrantGuard does not guarantee that the Service will identify all compliance requirements or prevent all compliance issues. The Service is a monitoring and analysis tool and does not constitute legal, financial, or compliance advice. You remain solely responsible for your organization's grant compliance.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRANTGUARD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers or your data
  • Any errors, bugs, or inaccuracies in the Service
  • Any compliance failures or grant-related losses, regardless of whether we were advised of the possibility of such damages

Our total aggregate liability for all claims arising from or related to the Service shall not exceed the amounts paid by you to GrantGuard in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless GrantGuard, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes at least 30 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in California.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GrantGuard regarding the Service and supersede all prior agreements and understandings.

15. Contact

Questions about these Terms? Contact us at contact@grantguard.ai.